FAQ

FAQ

Q

What are the payment terms?

A

Usually T/T, L/C, D/P D/A.

Q

What's the delivery time?

A

Usually within 5-7 working days after receiving the advance payment.

Q

How about the package?

A

Glucosamine products: 25kg/carton box; Chemical products: 200kg/barrel. 

Q

How about sample?

A

Free samples within 200g.

Q

What’s the shelf life of products?

A

According to the products you order, usually 2 years.

Q

Where’s the loading port?

A

Usually Qingdao Port. 

Q

How to guarantee quality?

A

Raw material control; SOP-SMP control; Product batch inspection. 
Products are certified by ISO 9001, HACCP SYSTEM and GMP，etc.

Q

Does your company support OEM?

A

Yes.We provide tailored packing as customers’ request.

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